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ClioWeb

 
 
 
 
 
 
 

What is ClioWeb?

ClioWeb is the new Forest Library Interlibrary Loan (ILL) request system. You can use ClioWeb to
 
1) submit ILL requests for
  • Books not owned by Forest Library or requestable in SWAN or MOBIUS
  • Book chapters where the book is not owned by the Forest Library or requestable in SWAN or MOBIUS
  • Journal articles not available through the E-Journal Portal, 360Link or a library database
2) track the status of requests
3) view your request history
4) receive delivery of PDF files

Your ClioWeb Account

  • The library has created ClioWeb accounts for all current Forest students and faculty.
  • Login to your ClioWeb account using your Forest network user name and password.
  • These are the same credentials you use to access your Forest e-mail or the library proxy server.
  • You will NOT be able to place requests unless you have a valid ClioWeb account.

How to Request Books or Articles

From a library database or 360Link results page, click on the Create ILL Request or Find It @ Forest link.
  • You will be directed to the ClioWeb login page. Login using your Forest network user name and password.
  • Your contact information and citation details will automatically transfer to the Clio ILL form.
  • Add further details or explanatory notes if needed.
  • Click on the Submit button at the bottom of the form to send the request to the ILL Department.
If you just have a citation, fill out a blank ILL form for the book or article you need.
  • Login to your ClioWeb account using your Forest network user name and password
  • Click on New Book Request or New Article Request on the left side of the screen.
  • Your contact information will automatically transfer to the Clio ILL form.
  • Fill in bibliographic information for your citation as well as explanatory notes if needed.
  • Click on the Submit button at the bottom of the form to send the request to the ILL Department.

How to Manage Your Requests

  • Login to ClioWeb using your Forest network user name and password
  • To view the status of submitted requests,
    • Click on View Your Requests on the left side of the screen.
    • Use the dropdown menu to filter by requests that were Recently Placed or All Active Requests.
    • There may be delays in status updates since we must wait for updates from the lending library.
  • To renew an ILL book (or other returnable item) you requested,
    • Click on View Your Requests on the left side of the screen.
    • Use the dropdown menu to filter by Items on Loan to You.
    • Request a renewal for any eligible books at least 3 days ahead of the due date.
    • Renewals are granted at the discretion of the lending library and are NOT guaranteed.
    • This is NOT meant for renewing books you requested in SWAN or MOBIUS.
  • To view all submitted requests,
    • Click on View Your Requests on the left side of the screen.
    • Use the dropdown menu to filter by: Your Recent History or Your Complete History
    • Complete history will only be available since March 2011.

How to Pick Up Articles

Clio Edelivery allows you to retrieve your PDF files for printing or downloading. You will receive an e-mail notification with a link to login to your ClioWeb account to retrieve the file.
 
Your ClioWeb account will only link to PDFs received after June 1, 2012 even if you can see your past request history.
  • Login to ClioWeb using your Forest network user name and password
  • Click on View Your Requests on the left side of the screen.
  • Use the dropdown menu to filter by: Items Recently Received or Your Pdfs.
  • You may receive your automatic notification before the PDF is available.
    • If this is the case, please check your account later in the day to retrieve your file.
    • Articles are archived on ClioWeb for 45 days.

Questions

If you have questions or encounter trouble logging into to your account or accessing your PDF files, please contact the ILL Department.

Requesting Articles Using ClioWeb


Retrieving PDF Articles Using Your ClioWeb Account